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Terms & Conditions

Last updated: 25 July 2025

1. Introduction

These terms and conditions govern your use of the Kai Sustainability Group website and services. By accessing or using our website, you agree to be bound by these terms.

2. Company Information

Kai Sustainability Group Ltd. is a company registered in England and Wales.
Company Registration Number: 16177564
Registered Address: Magna House, 18-32 London Road, Staines-upon-Thames TW18 4BP, United Kingdom

3. Services

Kai Sustainability Group provides ESG and sustainability consulting services, training, and resources for Small and Medium Size Practices (SMPs). Our services include but are not limited to:

  • Access to the KSG Knowledge Center
  • Online training and webinars
  • Practice guides and training materials
  • Marketing support
  • Platform access for data management
  • Functional support and client assistance (depending on subscription tier)

4. Subscription Plans

We offer three subscription tiers: Basic, Standard, and Premium. Each plan provides different levels of access and support as detailed on our pricing page. Subscription fees are payable annually or in quarterly instalments where applicable (with a 10% additional fee for instalment payments on Basic and Standard plans).

5. Payment Terms

All prices are quoted in US Dollars (USD). Payment is due upon enrolment or as agreed in the subscription terms. Failure to make timely payments may result in suspension of services.

6. Intellectual Property

All content, materials, training resources, and tools provided through our platform and services are the intellectual property of Kai Sustainability Group Ltd. and are protected by copyright and other intellectual property laws. Subscribers may use these materials solely for their professional practice and may not redistribute, resell, or share them without prior written consent.

7. Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

8. Limitation of Liability

While we strive to provide accurate and up-to-date information, Kai Sustainability Group Ltd. does not guarantee the completeness or accuracy of any information provided through our services. Our services are for general guidance only and should not be considered as professional advice for specific situations.

9. Termination

Either party may terminate a subscription by providing written notice. Refund policies apply as outlined in the specific subscription agreement. We reserve the right to terminate or suspend access to our services for breach of these terms.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these terms, please contact us at:
Email: hello@kaisustainability.com
Address: Magna House, 18-32 London Road, Staines-upon-Thames TW18 4BP, UK